Custom Words are often used for transactional SMS when replies are not needed and most popular amongst airlines, banks, and insurance agencies. Unlike other Sender IDs, Custom Words do not support two-way SMS communication. SMSGlobal’s web SMS platform does not charge additional payments to send from a Custom Word. Your Custom Word could be your business name, a department within your business or any other word/phrase you deem suitable.Ĭustom Words are unique to your company and are a great way to increase brand awareness and recognition. Custom WordsĪ Custom Word can use up to 11 alphanumeric characters as the Sender ID. Read on to get into the nitty-gritty of these Sender ID options. There are three different types of Sender IDs Custom Words, Dedicated Numbers, and Shared Numbers. With customisable options, your business can improve brand recognition and engagement with recipients. Sender IDs aren’t just limited to your standard mobile number set-up. Sender IDs appear at the top of text message conversations and help users recognise what business has sent a particular message. What is a Sender ID?Ī Sender ID is a numeric or alphanumeric contact that identifies who has sent an SMS message. With multiple Sender ID options available, you can make this easier for customers and make your brand even more memorable. To have truly effective and engaging SMS communications, your recipients must know who the message is coming from. These regulations are titled the Debt Collection Practices (Regulation F) of October 2020, which came into effect from 30 November 2021.įor more information, please read the rules related to the use of SMS messaging related to sending debt collection communications in the USA here.Sender IDs Using a Sender ID for your SMS communications The Federal Trade Commission (FTC) has issued rules on debt collection digital communications in terms of the Fair Debt Collection Practices Act of 2010 (FDCPA). Please make sure that you adhere to both the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.ĭebt Collection Digital Communications in the USA When it comes to SMS marketing in the USA, the FCC has issued rules to ensure consumer protection when it comes to the sending of marketing messages to mobile phones.
BULK SMS SENDER IN USA HOW TO
This way, they can text you whenever they need to.įor more information on how to apply for a TFN or 10DLC and what you can use them for, take a look at our Guidelines for Messaging in the USA. When you first send your customers an SMS, you can let them know that this is the only number you will message them from and that they can save this number to their phonebook. When you send your SMS messages from a 10DLC or TFN, this becomes your Sender ID (the number your message will come from). If however, you're sending marketing or promotional messages, then we recommend using a Ten Digit Longcode (10DLC). When it comes to quick delivery for activation, authentication, or transactional SMS messages in the USA, we recommend sending your SMS messages using a Toll-Free Number (TFN). What you need to know when sending SMS messages to the USA Look at our case studies to see how our customers are using our SMS gateway. You can easily send transactional messages like one-time passcodes and SMS alerts, or promotional messages from your CRM system or sales desk. Using our platform, you can quickly send any short and important SMS messages worldwide, or locally to United States of America. Use any or all of our SMS Messaging Solutions whenever you need to.
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